Hi, I'm
Shivani Purohit
Business Analyst
4+
Years Of Experience
15+
Projects Completed
5+
Certifications
My Skill Set
I Provide Wide Range Of Skills
Business Process Analysis
Analyzing and mapping workflows to identify inefficiencies, design “to-be” models, and streamline business operations for optimal performance.
Data Analysis & Visualization
Leveraging SQL, Excel, Power BI, and Tableau to translate complex data into actionable insights that drive strategic business decisions.
Stakeholder Management
Conducting requirement sessions, facilitating communication, and aligning cross-functional teams to ensure successful project delivery and business outcomes.
Why Choose Me
My Experience Area
Experience
Customer Service Representative
Mangalam Consultancy Services
Skills Used
Improved response efficiency by 20% and standardized reporting systems, enhancing client satisfaction and strengthening communication consistency.
Junior Business Analyst
ABNX Solutions
Skills Used
Conducted requirement workshops and BRD documentation that reduced project scope revisions by 20% and accelerated stakeholder alignment cycles.
Front Desk Assistant
Chuck’s Roadhouse Bar & Grill
Skills Used
Streamlined front-desk processes, improved guest satisfaction by 15%, and optimized seating workflow for 120+ patrons per shift.
Shift Supervisor
Tim Hortons
Skills Used
Managed 12-member teams per shift, cutting queue times by 18% and improving order accuracy by 22% through training and structured workflows.
Process Associate
Amazon Fulfillment Centre
Skills Used
Improved warehouse productivity by resolving order workflow bottlenecks and increasing throughput by 15%, ensuring timely delivery of 100% high-priority shipments.
DEGREE
EDUCATION
Postgraduate Certificate: Information Technology Business Analysis
Jan 2023 – Apr 2024
Bachelor’s Degree: Computer Science
Jun 2017 – May 2021
Clients Are Satisfied For Our Work, View Feedback
Detail-Oriented and Analytical
Alex
Project Manager
Dependable and Insightful Analyst
Krin
Product Owner